DC Agencies and Organizations Deceptive or Anticompetitive Business Practices Office of the Attorney General Government of the District of Columbia 441 Fourth Street, NW, Suite 450 North Washington, DC 20001 Phone: (202) 442-9828 Fax: (202) 727-6546 Email: consumercomplaint@dc.gov http://occ.dc.gov/consumer_protection/index.shtm Better Business Bureau Metro Washington, DC and Eastern PA 1411 K Street, NW, Suite 1000 Washington, DC 20005 Phone: (202) 393-8000 Fax: (202) 393-1198 Email: info@dc.bbb.org http://www.mybbb.org Cable Television: The Office of Cable Television and Telecommunications monitors and regulates basic cable service for District residents, resolves disputes between cable subscribers and providers. Office of Cable Television and Telecommunications 2217 14th Street, NW Washington, DC 20009 Phone: (202) 671-0066 Fax: (202) 332-7020 http://octt.dc.gov Discrimination: The Office of Human Rights (OHR) seeks to prevent discrimination in employment, housing, public accommodations and educational institutions - including insurance and credit - because of race, color, religion, national origin, sex, age, personal appearance, sexual orientation, political affiliation, family responsibilities, disability, familial status, matriculation, marital status, source of income and place of residence or business. Office of Human Rights 441 4th Street, NW, Suite 570 North Washington, DC 20001 Phone: (202) 727-4559 Fax: (202) 724-3786 http://ohr.dc.gov Financial Fraud Metropolitan Police - Financial Crimes and Fraud Unit 300 Indiana Avenue, NW Washington, DC 20001 Phone: (202) 727-4159 http://mpdc.dc.gov Insurance and Securities Complaints Department of Insurance, Securities and Banking 810 First Street, NE, Suite 701 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 535-1196 How to File a Complaint Insurance and Securities Fraud: (202) 727-1564 Mortgage and Banking Practices: The Department of Insurance, Securities and Banking (DISB) monitors mortgage lenders and brokers, check cashers, money transmitters, money lenders, consumer sales finance companies, consumer credit service organizations, credit unions, and commercial banks. Department of Insurance, Securities and Banking 810 First Street, NE, Suite 701 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 535-1196 http://disb.dc.gov Utility: The offices below handle local phone, gas, electric, and slamming—the unauthorized switching of your long distance carrier—complaints. Office of the People's Counsel for the District of Columbia    1133 15th Street, NW, Suite 500 Washington, DC 20005 Phone: (202) 727-3071 Fax: (202) 727-1014 Email: ccceo@opc-dc.gov http://www.opc-dc.gov/ Public Service Commission 1333 H Street, NW, Room 200, West Tower Washington, DC 20005 Phone: (202) 626-5120 Fax: (202) 393-1389 Email: ocs@dcpsc.org http://www.dcpsc.org/ Online Complaint Form: http://www.dcpsc.org/ci/ucci/forms/ccii/ccii.html